Merchandise orders will be processed and shipped as soon as possible, within 3 business days. Many orders ship on the same day. Special garment orders are processed and shipped within 25 days from date of purchase. The shipping charge for orders under $100.00 is a flat fee of $7.00 for Ground Shipping, and $10 for Express Shipping. Once an order is processed and shipped, please allow up to 3 business days for Express Shipping and up to 5 business days for Ground Shipping. For shipping outside of the US, please see our international orders policy. If you have an order that needs to be expedited, please call us directly. Expedited orders may incur an expedited processing fee as well as a higher shipping charge for faster delivery. Incorrect Shipping Information - If a package is returned to Garrott Designs due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the redelivery cost. Garrott Designs is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer. Lost or Stolen Packages - Garrott Designs is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Garrott Designs will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investicate. No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.